Project Deliverables

D1.1 Preliminary model for assessing and methods for improving societal resilience

This deliverable summarizes first results of seven case studies on societal resilience by combining document analysis of historical coping actions and a survey of grassroot experiences based on data collected in interviews and focus groups. Its purpose is to lay out a road map for a theory guided data collection intended to enable the final model for assessing societal resilience and produce criteria for methods to improve resilience. By systematizing transversal knowledge about the diversity of societal resilience across a variety of contexts and by drawing initial conclusions about contextual and target aspects of societal resilience it provides a preliminary model of conditions of societal resilience. This preliminary model clarifies the links between contextual aspects of resilience and the development of formal and informal solutions.

01 March 2021

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D1.2 Local perceptions, risk awareness, needs and expectations about societal resilience

The survey included in deliverable 1.2 is an internet probability-based panel to map public perceptions, awareness, needs and expectations for societal resilience throughout the complete crisis cycle. In particular, the proposed survey draws conclusions about the relationship between risk awareness and actual resilience and the relationship between citizens and local authorities. This will in turn form the basis for making recommendations about improving societal resilience by improving risk awarenes0s. It measures culturally determined dimensions of risk perception and awareness (combining contextual and target aspects) using social media.

17 February 2021

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D1.3 Communication, social media and societal resilience

One of ENGAGE’s goals is to understand communication’s role, with a focus on Social Media, on building societal resilience. More specifically, the goal is to understand the public’s communication needs, use of various communication channels to fulfill their information needs, and create guidelines and recommendations for effective communication with impacted societies. Deliverable 1.3 is based on an empirical investigation of the public’s communication needs and their relationship to societal resilience. Building on EmerGent project, this investigation is a mixed-methods study, incorporating a secondary analysis of the survey findings from T1.2 and qualitative content analysis in Social Media. The proposed integrative study should answer questions such as: (1) what are the communication needs among community members and between them and authorities/first responders? The deliverable will clarify the relationship between these two types of communication. (2) what information sources are preferred by citizens for receiving information from official agencies/governments responsible for promoting resilience? And (3) what are their preferred means for receiving public warnings in case of a disaster? The deliverable will provide illustrative examples of effective communication with impacted communities, drawing conclusions based on digital literacy and cultural and gender diversity.

31 March 2021

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D1.4 Revision of the model assessing and methods for improving societal resilience

Deliverable not yet ready

D2.1 Expectations and needs to improve societal resilience

In this deliverable, we identified the needs and expectations of emergency organizations and authorities from the population to better face a crisis. These needs cover four main constructs, authorities risk awareness, public capacities, communication and knowledge sharing capacities, and public perception of trust and responsibility. These needs and expectations are defined across seven countries, which make them vary to an extent based on the country and the profile of the responder.

22 May 2021

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D2.2 Formal solutions to improve societal resilience

In this deliverable we identified the already used formal solutions to improve the interaction of emergency organizations and authorities with the civil society. These solutions have been classified based on the solution type, in which phase of the disaster they should be implemented and the interaction purposes they address. In total we identified 168 solutions and 104 of them were targeted at improving information and knowledge sharing purpose; this was the most addressed interaction purpose.

30 April 2021

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D2.3 Informal solutions to improve societal resilience

In this deliverable, we identified a set of informal solutions that first responders would apply when faced with uncertainties and unknown situations. These solutions have been classified based on the solution type, in which phase of the disaster they should be implemented and the interaction purposes they address. In total, 75 solutions were identified. They were equally distributed over the following interaction purposes: Improve communication, improving information and knowledge sharing and governance and leadership.

30 April 2021

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D2.4 Existing communication channels and guidelines

Deliverable 2.4 focuses on describing the communication channels used by authorities and first responders and the guidelines they follow using these channels. We conduct an empirical study, using qualitative measures (semi-structured interviews), focusing on two goals: 1) identifying and analysing what communication channels and guidelines authorities and first responders use to communicate with the society, and vice-versa, taking into account the cultural and gender diversity of the population; and, 2) how do they use these channels, starting from previous building resilience campaigns, to improve the risk awareness and societal resilience, taking into account all the phases of an emergency and a disaster: prevention, preparation, response, recovery, and learning.

4 May 2021

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D2.5 Revision and update of solutions to improve societal resilience

Deliverable not yet ready

D3.1 Initial catalogue of societal resilience solutions

The present deliverable describes the initial catalogue of solutions for societal resilience, along with the catalogue’s purpose, structure, content, and design. It highlights findings from piloting four pilot processes with characterizations of solutions. Further, it describes the approach and process towards the catalogue and provides guidelines for developing the content for the final catalogue of solutions. Last, it provides some conceptual reflections, and sets directions for further work towards the final catalogue (D3.3).

15 November 2021

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D3.2 Initial directions for innovative use of communications and social media

Deliverable 3.2 explores innovative uses of an AI-enabled chatbot technology with the potential for enhancing societal resilience, providing the public and practitioners with a trustworthy and resilient communication channel which can provide immediate information from every device and in every situation. The deliverable reviews existing AI solutions’ strengths and weaknesses, suggests improvements, describes approaches of innovative machine learning (ML) and identifies relevant datasets for AI chatbots. Deliverable 3.2 focuses on enhancing communication channels through AI, addressing the needs and expectations of the public, reducing the workload and collapse of emergency call centres during a surge of requests, neutralising false information, and distributing unbiased messages. The result of this deliverable is a design concept and a blueprint of an AI chatbot for emergencies and disasters, addressing questions of the design and implementation of the AI chatbot.

14 September 2021

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D3.3 Final catalogue of societal resilience solutions

Deliverable not yet ready

D3.4 Directions for innovative communication and social media solutions

Deliverable not yet ready

D5.3 Contribution to SENDAI, policy and standardization

Deliverable not yet ready

D5.4 ENGAGE Website

This deliverable outlines the work carried out in relation to the project website which was available in December 2020 at the address project-engage.eu.

18 January 2021

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D5.5 ENGAGE Knowledge Platform

Deliverable not yet ready

D5.6 Methods and tools to engage community of practice in transdisciplinary collaboration

Deliverable not yet ready

D6.2 Midterm societal impact report

This deliverable provides a midterm report on the societal impact of the ongoing project and makes recommendation for the second part of the project’s lifecycle. The analysis of the societal impact focuses on the impact of data collection and delivers an assessment of the effects of the initial results on populations in crisis, on disaster managers and on society as a whole. The possible negative and positive effects of the project’s research and products on vulnerable and traumatized citizens will get particular attention in this report.

16 January 2022

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D6.3 Final societal impact report

Deliverable not yet ready

D7.3 Innovation news and updates

The deliverable provides updates on the innovation management plan briefly described in the Project Management Manual. Indeed, it defines all guidelines and instruments to be used for the regular innovation management of the project. It describes the activities, the procedures and the roles related to innovation management. It also offers an overview on website of new initiatives, new research results, new practices and new users’ needs that are relevance to societal resilience and citizens engagement. The overview will be continuously updated until the end of the project.

10 October 2021

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D7.4 Final project report

Deliverable not yet ready

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