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ENGAGE presents its prototype of an AI-enabled chatbot
ENGAGE presents model for assessing and enhancing societal resilience
Ordinary people are often the first ones on the scene of a disaster or emergency- but their contributions often go unnoticed or are not adequately incorporated into formal disaster response. ENGAGE sees these contributions as “untapped potential” and has developed a model for assessing and enhancing societal resilience so that first responders can gain a better understanding of the societal resources that may be available to them and how they could be incorporated into future disaster response strategies.
ENGAGE Exercise: How societal resilience works in practice
The ENGAGE consortium met in Târgu Mureș, Romania, for a full-scale preparedness and validation exercise, coordinated by the Department for Emergency Situations (DSU) within the Romanian Ministry of Internal Affairs. It is the second validation exercise of the project, following a scenario involving an influx of displaced persons and aiming to raise awareness about the importance of collaboration and coordination in such situations to ensure that adequate support and efficient allocation of resources can be facilitated.
Discover ENGAGE
Everything you need to know about the Knowledge Platform
What is the Knowledge Platform?
What is the Catalogue of Solutions, and how can they be useful for citizens, first responders, and emergency services?
Ilaria Bonnano, from Deep Blue, explains.
The role of public warning in ENGAGE
We know that public warning saves lives, but what role does it play in the ENGAGE project?
Rachele Gianfranchi from Everbridge, our partner with 20 years of experience in public warning implementation, explains.
ENGAGE in a nutshell
Our Project Coordinator explains the premises of ENGAGE and our knowledge platform, a resource for public authorities and emergency professionals to understand public participation and identify potential solutions that can be useful in their context/needs.
How can technology improve disaster management through better community engagement?
Rachele Gianfranchi presents how a public warning solution will be used in the ENGAGE landslide exercise in Norway, what to consider when designing a chatbot prototype, and how it can be interfaced with existing solutions.
Public perception of societal resilience and risk awareness
The video summarises the key findings from the research studies on the public perception of societal resilience and risk awareness.
ENGAGE walkthrough
On the 25 November 2021, our researcher Jan Woerlein from the École Normale Supérieure Paris (ENS) presented ENGAGE contributions to the Sendai Framework for Disaster Risk Reduction 2015-2030.
Our researchers explain
Solutions for Collaboration: The Red Cross Emergency Response Service (The Preparedness Guard System)
Leire Labaka from TECNUN- University of Navarra, and Marita Hoel Fossen from the Trondheim Red Cross talk about the Preparedness Guard, which is a solution which allows for citizens to participate in volunteer work in the case of an emergency. You can read more about the Preparedness Guard on ENGAGE’s Knowledge Platform here: https://engageknowledgeplatform.eu/#/…
Explaining Research: Informal Solutions
What are informal solutions and why is their adoption by emergency services important for enhancing societal resilience?
Leire Labaka, from the University of Navarra (TECNUN), explains.
Explaining Research: Risk Communication
How can authorities and first responders tailor their risk communication policies in order to better meet the needs and expectations of different segments of the population?
Bruria Adini, from Tel Aviv University, provides a few recommendations based on ENGAGE results.
Explaining Research: The role of trust
In whom and in what do we trust in the event of a disaster? How does this differ from context to context? What role can mistrust or the lack of trust play? Jan Woerlein from École Normale Supérieure explains these elements in an easily digestible way.
Blueprint of an AI-enabled Chatbot
Nathan Stolero from the Tel Aviv University, presents a blueprint of an AI-enabled chatbot developed in our project to converse with the public before, during, and after emergencies and disasters.
Explaining Research: Communication channels
Understanding a deliverable is not always easy. As such, we created a new series where our researchers will simplify our content. Ready? Let’s listen to Nathan Stolero from Tel Aviv University.
Explaining Research: Communication guidelines
The creation of written guidelines is fundamental in crisis management. Do the countries we interviewed have guidelines in place for communicating with society? How to communicate with different groups? Nathan Stolero from Tel Aviv University explains!
Explaining Research: Steps in the communication process
What are the different steps in the communication process between authorities/first responders & the public? Our research noticed that the communication process is embedded and not independent. Confused? It’s time for our Nathan to explain.
Explaining Research: Differences between communication processes
Today we are going to talk about differences between communication processes in all phases of emergencies and disasters. Is it more important to communicate with the population before or during an emergency? Nathan shares with you some insights from our research.
Explaining Research: Sociodemographic differences
Are there different ways to communicate with minorities, different genders, or different age groups? Today’s question is simple: Does one message suit all? Nathan speaks to us today about the role of diversity in the communication process of authorities & first responders with society.
Meet our KI-CoP
ENGAGE Ki-CoP Webinar 05-12-22
On December 5th, 2022, ENGAGE hosted a webinar with members of our Knowledge and Innovation Community of Practice (Ki-CoP).
We shared: 1️⃣ Results from our case studies analyzing the role that spontaneous volunteers had when responding to a particular disaster
2️⃣ Our developing model of societal resilience
3️⃣Updates on our Knowledge Platform and Catalogue of Solutions
You can read more about the content of the webinar by following this link ➡️ https://www.project-engage.eu/engage-…
ENGAGE’s Knowledge and Innovation Community of Practice (Ki-CoP)
What is the Knowledge and Innovation Community of Practice? What is their role in the ENGAGE project? How can you become a part of it?
Tatjana Beuker, from Deep Blue, explains more.
You can find more information about our Ki-CoP here: https://www.project-engage.eu/ki-cop/
What is the Knowledge and Innovation Community of Practice?
What makes ENGAGE’s Ki-CoP so unique? For starters, the diverse backgrounds of the researchers, organisations, first responders, NGOs, and Virtual Operations Support Teams creates a unique environment to foster collaboration and knowledge exchange.
David Wales and Volker Tondorf, two of ENGAGE’s Ki-CoP members, talk about their reasons for joining and what opportunities the Ki-CoP presents in this day and age.
Federico Brizio & Amir Reisman
Hear first-hand experiences, stories and interviews from the members of our Community of Practice.
ENGAGE was there
EFDRR21
25 Nov 2021
On the 25 November 2021, the Horizon 2020 DRS01 Cluster of research and innovation projects BuildERS, ENGAGE, LINKS and RESILOC presented their contributions to the Sendai Framework for Disaster Risk Reduction 2015-2030, with a particular focus on disaster resilience at the local level.
Session: “Strengthening disaster risk governance at local level: enhancing information exchanges through new technologies and assessment models.”
CERIS – DRS – STATE-OF-PLAY
23 Mar 2022
More than 20 H2020 projects joined forces to co-organise a 3-day event under the umbrella of the “Community of European Research and Innovation for Security (CERIS)”. On 23 March 2022, Rachele Gianfranchi explains how technology can improve disaster management through better community engagement.
EENA Webinar series: Natural hazards – Dealing with the unexpected
28 Mar 2022
Francesca De’Donato presents the Italian heat health prevention plan and warning system and provides some examples from the heat wave in the summer of 2021, which has been an exceptionally warm summer.
EENA Conference 2022
28 Apr 2022
The session of the DRS01 project cluster at EENA 2022 introduced the common objective of the cluster on stronger, safer communities and increased resilience of all. Our project coordinator, Matthieu Branlat, presented how the ENGAGE research extends from understanding to supporting how official emergency actors interact with the population during crises.
CERIS Event
The 8th of November, 2022, focused on the theme of societal resilience, with ENGAGE’s sister project, RESILOC, presenting their final findings and conclusions. Other projects from the DRS01 cluster, including LINKS, CORE, RisPACC, and BuildERS also presented, with new projects- MEDIATE and PARATUS- also taking the stage. You can find a presentation by Martina Ragosta (SINTEF) for ENGAGE, at 5:51:40.
How can artificial intelligence be used to enhance societal resilience?
ENGAGE introduces its’ prototype of an AI-enabled chatbot, which can be incorporated into public warning messages delivered by cell broadcast. An AI-enabled chatbot implemented in this way would not only allow public authorities to continuously communicate with citizens throughout the disaster management cycle- which contributes to building relationships and trust- but it would also allow them to communicate key information rapidly and effectively.